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Frequently Asked Questions

Everything You Need To Know About Starting Psychiatric Care Through Secure Telehealth Visits.

Common Questions About Telehealth Psychiatric Care

Starting psychiatric care often comes with practical questions about scheduling, telehealth visits, insurance coverage, and the evaluation process. The information below answers many of the questions patients commonly ask before beginning care.

Daniel Ackroyd, PMHNP-BC, provides structured psychiatric evaluation and medication management through secure telehealth visits across Massachusetts. The goal is to make the process clear, straightforward, and easy to navigate from the first step through ongoing care.

Frequently Asked Questions

How Do I Become A New Patient?
New patients begin by completing a secure online intake form. This allows the practice to review your concerns, history, and treatment goals before scheduling an evaluation.

Do You Offer In Person Appointments?
No. All visits are conducted through secure telehealth appointments.

Who Is This Practice Designed For?
The practice focuses on adult patients seeking structured psychiatric evaluation and medication management.

What Conditions Do You Treat?
Common conditions include ADHD, anxiety disorders, depression, bipolar disorder, insomnia, obsessive compulsive disorder, panic disorder, and post traumatic stress disorder.

What Happens During The Initial Evaluation?
The first appointment includes a detailed discussion of symptoms, history, current concerns, and treatment options.

How Long Is The First Appointment?
Initial psychiatric evaluations are typically longer than follow up visits so symptoms and history can be reviewed thoroughly.

Are Medications Always Prescribed?
Not necessarily. Treatment recommendations depend on the evaluation and the clinical needs of the patient.

How Do Follow Up Appointments Work?
Follow up visits are scheduled periodically to review progress, monitor medications when appropriate, and adjust care as needed.

Do You Provide Therapy Or Counseling?
The practice primarily focuses on psychiatric evaluation and medication management.

What Technology Do I Need For A Telehealth Visit?
A smartphone, tablet, or computer with internet access and a camera is sufficient for telehealth appointments.

Can I Join The Appointment From Home?
Yes. Most patients attend appointments from home or another private location.

Is Telehealth Secure?
Yes. Visits take place through a secure video platform designed to protect patient privacy.
What Insurance Plans Do You Accept?
Accepted plans include Blue Cross Blue Shield, Harvard Pilgrim, Optum, United Healthcare, Cigna, Aetna, and Tufts.

Do You Accept Medicare Or MassHealth?
At this time, new Medicaid, MassHealth, and Medicare patients are not accepted.

Are Self Pay Appointments Available?
Yes. Self pay options may be available for patients who do not have participating insurance coverage.

How Often Will I Need Appointments?
Follow up frequency varies depending on individual treatment needs and medication monitoring requirements.

What If I Need To Reschedule?
Appointments can typically be rescheduled with advance notice.

Do You Treat Children Or Adolescents?
The practice focuses on psychiatric care for adults.

Can I Contact The Practice With Questions Before Becoming A Patient?
Yes. General questions can be submitted through the contact page.

What Is The First Step To Get Started?

The first step is completing the secure online intake form so the practice can determine whether the practice is a good fit for your needs.

Start With A Simple First Step

If You Are Considering Psychiatric Care, The First Step Is Completing A Secure Online Intake Form. This Allows Your History And Treatment Needs To Be Reviewed Before Scheduling An Initial Evaluation.